Integrating Operto with your Reservit account:
To integrate Reservit with Operto, please reach out to Operto Support or your Onboarding Specialist. They will send you back the API Keys that are specifically associated with your account.
Due to the sensitivity of these keys please treat them as if they are secure credentials (username/password) and do not share them publicly. You will need to provide these keys to your Reservit’s account manager who will complete the integration.
Upon Reservit's confirmation, please notify us and provide us with the list of properties that you want to activate.
To set up your Guest Messaging to include the Operto Access Code - Directly from Operto
Direct guest messaging including access codes is currently not supported for Reservit. Therefore guest codes will be sent out directly from Operto to your guests.
A check-in email containing the access code will go out to guests 5 days and 1 day prior to check-in. For same-day reservations, the access code will be sent to the guest within an hour of the reservation.
Please provide the content you want in this email (see example below) to support@operto.com:
Greetings and welcome to PROPERTYNAME! We're excited to have you stay with us and trust you will have a pleasant and comfortable stay.
When you arrive, please use 2345 in the keypad lock on the front door. The code will be active at check-in time and expire at check-out. You will need to press the check-mark button after your entry code.
When you checkout, please use 12345 in the keypad lock. This will tell us that you've checked out.
Sincerely,
PROPERTYNAME
For any questions, please email support@operto.com