Skip to content
English
  • There are no suggestions because the search field is empty.

Connecting Guesty with Operto

Guesty Logo.png

From your Guesty account

1. Log into your Guesty dashboard
2. Click on Integrations
3. Click on Marketplace
4. Locate “Operto” and click Connect
c87e71cf-f316-4b5f-baef-44852d146be7.png
5. Copy the Integration Token
2d1feeb6-e25c-4c6b-b0c9-1bc82ea817fc.gif
6. Go to Operto's Integration Page
7. Click on Connect next to Guesty
Screenshot 2023-09-19 at 1.28.24 PM.png
8. Paste your token and press save

To set up your Guest Messaging in your Guesty account

You will want to schedule a 1-hour delay on the guest messaging.

1. Go to the Automations -> Messages tab and click on the ‘New workflow’ button.
Screenshot 2024-04-18 at 2.58.22 AM.png
Screenshot 2024-04-18 at 2.59.57 AM.png
2. Click on ‘+ Create Custom’ and then 'New Reservation'
Screen Shot 2023-02-17 at 9.15.38 AM.png
3. Click on the '+' button below the 'Booking Reservation' 
 Screen Shot 2023-02-17 at 9.30.44 AM.png

4. Fill in the following details:
Screenshot 2024-04-18 at 3.02.46 AM.png
Screen Shot 2023-02-17 at 9.54.03 AM.png
5. Under 'Message Details' write your Check-in Instructions message and be sure to include the guest's unique access code with the following format in your message:
check-in {{key_code}}


6. If you are using Operto Guest Portals,  please request your company code from Operto Support and make sure to include the guest portal link in the message: https://guests.operto.com/companycode_{{confirmation_code}}
You must use Guesty's insert option for {{confirmation_code}} and cannot just type in the variable.

 

Note: The 1-hour timeframe will allow sufficient time for Guesty and Operto to communicate the reservation and access code to each other

 

Your Guesty account is now integrated with your Operto account. You can find your imported properties under the 'Properties' tab in your Operto Manager Portal.


User-added image

Operto assigns each guest a 4-digit access code that provides temporary entry to their unit. Guest codes provide real-time insights into guest arrival and departure. 

• Checking In

Guests enter the unit using their assigned 4-digit access code.

4924✓

A signal is sent to Operto that the guest has checked-in.

Guesty Messaging Instructions

Using the variable {{key_code}} to insert the code into your check-in and pre-checkout instructions.

Welcome! Your access code is {{key_code}}.

This is what the guest will receive:

Welcome! Your access code is 4924.