FAQs for HomHero

HomHero and Operto Integration FAQs

Do we work with this PMS?

Yes, we fully support integration with HomHero.

How does HomHero integration work?

HomHero integrates with Operto using Operto Partner API.

Which Operto products work with the PMS?

Operto Connect is the primary product that works with the HomHero PMS integration.

Is it a "2-way" integration and so we sync access codes back?

Yes, it is a 2-way integration, Operto receives reservations from HomHero and then HomHero receives the access codes back from Operto.

How can the access code be sent out?

Access codes can be sent out through HomHero's messaging or via Operto's email and SMS messaging.

Do we receive reservation time changes?

Yes, we receive reservation time changes through the integration.

Can the Guest Portal link be sent via PMS messaging?

Yes, the Guest Portal link can be sent through PMS messaging.

Does the Operto's Autohost integration work with HomHero?

No, Autohost doesn't have an integration with HomHero. So it doesn't work.

How often do we receive reservation updates?

Operto receives reservation updates near-instantly.

Do we get the guest's name?

Yes, guest names are synced.

Do we get the guest's email?

Yes, guest email addresses are synced.

Do we get the guest's phone number?

Yes, guest phone numbers are synced.